Your Natural Birth Control
& Family Planning Device
the safe fertility Computers for over 25 years
Lady-Comp Dubai

General Terms and Conditions


This website contains material about Valley Electronics and its various products that may be of interest to Valley Electronics and Al Faleh Group’s employees and customers as well as to members of the healthcare community and the general public. Please feel free to browse this website. Your access to and use of the information contained herein is subject to the following terms and conditions and all applicable laws. By accessing and browsing this website, you accept, without limitation or qualification, these terms and conditions.

Al Faleh Group maintains this website is for your personal use. This website and its contents are intended to comply with the laws and regulations of the United Arab Emirates. Al Faleh Group is headquartered in United Arab Emirates and is also the company’s country of domicile.

Access and use of Al Faleh Group online services is subject to compliance by you with the terms and conditions set forth herein

General Disclaimer

By completing this purchase you agree and understand that Lady-Comp / Lady-Comp baby will not protect against sexual transmitted diseases and that if used in the prescribed method will assure effectiveness of 99.3%. Lady-Comp is an FDA cleared Fertility Monitor and not FDA approved as a Contraceptive method or device. Conclusions regarding the contraceptive reliability of Lady-Comp / Lady-Comp baby are based upon independent clinical studies authorized and documented by the manufacturer, Valley-Electronics GmbH. Al Faleh Group, distributor of Lady-Comp / Lady-Comp baby accepts no responsibility for these claims regarding contraceptive reliability. Information about these studies can be obtained upon request. All information contained on this website is gathered from various resources including the manufacturer's promotional material. We do not accept liability for claims made by the manufacturer or other material resources. The information on this site is not intended to replace professional medical advice.

While there may be information on this Web site related to certain medical conditions and their treatment, should a medical condition exist, promptly see your own physician or health provider. PLEASE CONSULT WITH YOUR DOCTOR, OR OTHER QUALIFIED HEALTH CARE PROFESSIONAL BEFORE USING ANY PRODUCT DISCUSSED WITHIN THIS WEB SITE.


The manufacturer's warranty covers the original purchaser for two (2) years for Lady-Comp. The manufacturer does not provide warranty on the following parts: the sensor, power supply plug or internal battery for all devices. All maintenance services and repairs after the warranty years must be paid by the purchaser.

All items supplied by Al Faleh Group must be returned to Al Faleh Group to receive warranty repair. Please keep your invoice as your proof of purchase. Before returning any item please call us. Any additional fees paid by or billed to Al Faleh Group related to the return shipping of any warranty item, are the responsibility of the product owner unless terms otherwise stipulate that shipping is included. Any such extra fees will be billed to the original purchaser.

Return and Refund Policy

Before returning any device, you must receive an emailed confirmation from Al Faleh Group detailing procedures for safe return. Please email requests for instructions to or contact us at +971 43394546.

Lady-Comp, Lady-Comp baby, Daysy and accessory products may be returned within 14 days of delivery with the original receipt/invoice copy, for a full refund less the original cost of shipping, and if financed, less any non-refundable fees related to financing. The monitor must be returned in its original condition and with an unbroken seal, packed in the original unmarked packaging including any accessories and manuals shipped with the product.  Failure to return all items in their original condition will result in additional fees.  The amount of the fee will be based on the retail cost associated with replacing any damaged or missing item.  Please Note: No refunds on accessory parts purchased separately. Purchaser must notify and receive acknowledgement from Al Faleh Group by email prior to returning merchandise. Incorrect shipping documentation may incur additional shipping fees for which the purchaser will be responsible. Once the device has been delivered to us, your refund will be processed through wire transfer. Please allow 7 to 14 days for the refund to reach your account.

Al Faleh Group does not honor returns or warranty claims for purchases made from other international resellers or distributors.

Shipping costs, duties and brokerage fees are non-refundable. Lady-Comp fertility computers and accessories have been manufactured using the highest quality components and comply with German standards of manufacturing and specifications. Priority Mail shipping fees of all products are included in stated prices.  All fees associated with returning products are the responsibility of the customer. In case of any disputes, the law applicable will be based on the UAE Governing Law.

Promotional & Information Materials

Al Faleh Group reserves the right of sending and attaching promotional materials or information brochures & articles to the ordered products & deliveries and do so occasionally at some future dates.

Limitation of Liability

In no event shall Al Faleh Group or any of its affiliates, or the officers, directors, employees, members, or agents of each of them, be liable for any damages of any kind, including, without limitation, any special, incidental, indirect, or consequential damages, whether or not advised of the possibility of such damages, and on any theory of liability whatsoever, arising out of, or in connection with, the use of this website or the products offered on this website. will not deal or provide any services or products to any OFAC sanctions countries in compliance with the law of UAE. 

Privacy Policy

We care for our customer’s privacy and therefore, all credit and debit card details and personal identifiable information will not be stores, sold, shared, rented or leased to any third parties. is encrypted with a certified SSL to ensure our customer’s privacy information and data to be protected.

We accept payments online using Credit/Debit, Visa and Master Card in AED. If “Visa/MasterCard” is selected as the payment method, then the details of the customer ID (Card holders ID) should exactly match that of the credit card used to make the purchase.


All materials on this website are owned and copyrighted by Al Faleh Group or its Information Providers and may be accessed, downloaded or printed for your personal noncommercial use only. Without the prior written permission of Al Faleh Group or its Information Providers, you may not copy, distribute or transfer any material on this website.


Unless otherwise noted, product names, designs, logos, titles, words or phrases within this website are the trademarks, service marks, trade names or other property of Valley Electronics LLC. All other unregistered and registered trademarks are the property of their respective owners.

Changes on Website

Al Faleh Group may make improvements or changes in the information, services, products, and other materials on this website, or terminate this website, at any time without notice. Al Faleh Group may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement. Accordingly, you agree to review the agreement periodically, and your continued access or use of this website shall be deemed your acceptance of the modified agreement.

Help and Service

Valley Electronics may be contacted at any time via email at or call our customer support: +971 43394546.  We will be happy to assist you.


Please contact us via email or call with any inquiries concerning product servicing or natural family planning issues. Most problems can be resolved without having to return the product. To the extent that a problem cannot be resolved through telephone or e-mail communication, please e-mail us at with requests for instructions on returning the product.

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